Refund and Returns Policy

RETURNS

  • We ensure that all our products are handled carefully while packaging and the shipment only proceed post quality check of the products. Still, in any case, you receive any damaged product, please feel free to contact us immediately(within 24 Hours of Product Delivery) at refubishedmall@gmail.com or Mobile Number : +91 83730 96508.
  • Please notify us within 7 days of your purchase, else we will not be able to extend any help in case the purchase exceeds the given time period.
  • Products received as freebies will also not be exchanged.
  • Products will be exchanged or return only if the tags are intact.
  • We do not accept products for exchange or return which are worn or stained.
  • Products kept for exchange or return should be packed properly so that they are not damaged in the reverse pick-up process.
  • All exchange/refund will be processed after receiving the original product(s) back in our warehouse. Once we receive the product(s), we will examine and after the approval, we initiate the exchange/refund.
  • It will take a minimum of 5 to 7 working days to process any exchange /refund.

REFUNDS

  • We will refund the money in the same mode as the payment was made. If the payment was by Credit Card or Net-Banking, we will refund in your Credit Card or Net-Banking account. If the payment mode was Cash On Delivery (COD), we will refund the money in your Wallet, which can be used for any purchases on refubishedmall.com OR can be transferred to the Bank Account. User would need to add bank account details and then initiate transfer from wallet within 6 months of refund.
  • Typically refunds take 3-5 Business days to get reflected in Bank Account. In some cases, credit card issuing banks may take longer to reflect the credit posted on the card.
  • Please feel free to mail us at refubishedmall@gmail.com if you have any questions.
  • refubishedmall@gmail.com reserves the right to refuse exchange or return, based on the condition of the product(s) being returned. You may cancel your order within 24 hours of placing an order.

CANCELLATIONS

To cancel your order you can write to us at refubishedmall@gmail.com, Do not forget to mention your order number over call or mail. In case, a prepaid order is canceled, the refund will reflect back in the account within 3-5 working days.